Observability

Grafana monitoring and alerting

Grafana is where the numbers become a decision. A dashboard that answers "is it the database or the API" in ten seconds is worth more than any amount of collected data nobody looks at.

Rated 4.9 on Clutch across 38 reviews

Where we use Grafana

Grafana is part of the stack on these 2 services. Each page covers how we work, what you get and what it costs to start.

Grafana in practice

Grafana is where collected data becomes a decision. The measure of a dashboard is not how much it shows but how quickly it answers the question you have at 3am: is it the database, the API or the upstream provider? A dashboard that takes ten seconds to answer that is worth more than twenty that look impressive.

We build a small number of dashboards deliberately: latency, error rate, saturation and throughput per service, plus the business metrics that tell you whether users are actually affected. Definitions live in version control, so a dashboard does not disappear with whoever created it.

What we build with Grafana

Latency, error rate, saturation and throughput on one screen, so a page can be triaged before anyone opens a log.

Signups, orders and conversion alongside technical metrics, because they are usually related.

Alerts on symptoms users would notice, tuned so that being paged still means something.

Is Grafana right for you?

Ask us

A good fit when

  • Visualising Prometheus, cloud and log data in one place
  • On-call teams needing fast triage
  • Business and technical metrics viewed side by side
  • Organisations wanting control and predictable monitoring cost

Probably not when

  • Teams with nothing collecting metrics yet — start there first
  • Organisations that would rather buy a fully integrated product
  • Cases where nobody has time to maintain dashboards

What we run alongside Grafana

The rest of the setup, and why each piece is there. We keep this list short on purpose — every dependency is something someone has to maintain.

Prometheus
The usual metrics source, and the pairing the ecosystem assumes.
Loki
Logs queryable alongside metrics, so correlation does not mean switching tools.
Alertmanager
Routing, grouping and silencing, so alerts stay meaningful.
Dashboards as code
Definitions in Git, provisioned automatically rather than clicked together.
SLO panels
Error budgets, so alerting is tied to what users experience.

Why Grafana

Let’s talk

Reads from anything

Prometheus, cloud metrics, logs and SQL databases in one place, so correlation does not mean switching tools.

Dashboards as code

Definitions stored in version control instead of being clicked together and lost with an account.

Alerting built in

The same thresholds you watch on a dashboard become the alerts that wake someone up.

What we get called in to fix

Get a second opinion

Dashboards nobody uses

Dozens of panels showing everything and answering nothing.

Alert fatigue

Alerts on causes rather than symptoms, until the team routinely ignores them.

Dashboards lost with an account

Definitions clicked together and never exported, gone when someone leaves.

No business metrics

Perfect technical dashboards that cannot tell you whether customers are affected.

Grafana or the alternative

The comparisons we are actually asked to make, answered the way we would answer them on a call.

The open pair for control and predictable cost. Datadog when you would rather buy the integration work and correlation.

Cloud to avoid operating storage. Self-hosted when data residency or cost at volume decides it.

Loki is cheaper and simpler for log aggregation. Elasticsearch when you need full-text search across logs.

Got an idea? Let’s make it real.

Tell us the short version

This could be the first step towards a new and successful collaboration. A one-line idea and a finished spec are both fine — tell us the problem, the deadline you’re working to and what’s in your way.

We reply within one working day.

Prefer another way to talk?

Frequently asked questions

Yes, and we walk through them at handover. A dashboard nobody understands is not monitoring.

Grafana and Prometheus when you want control and predictable cost; Datadog when you would rather buy the integration work.

Yes — Slack, email, PagerDuty and Opsgenie are all standard integrations.

Few, and used. One per service for triage, one overview, and business metrics. Everything else tends to be noise.

Yes — alerts on user-visible symptoms, routed to Slack, PagerDuty or Opsgenie, and tuned so being paged still means something.